Privacy Policy

Last updated: 05/04/2026

Who we are

AI Drilling Sentinel is a trading name of Drilling Sentinel LTD.

Registered address:
128 City Road
London
United Kingdom
EC1V 2NX

Website:
https://drillingsentinel.com

Contact email:
contact@drillingsentinel.com

Introduction

This Privacy Policy explains how AI Drilling Sentinel collects, uses, stores, and shares personal data when you visit our website, contact us, request a quote, or otherwise interact with us online.

This policy applies to the website only. If you later use any separate product, customer environment, or portal provided by AI Drilling Sentinel, that service may be subject to separate terms and privacy information.

What personal data we collect

Information you provide directly

  • name
  • work email address
  • company name
  • job title
  • phone number, if you provide it
  • any information you include in a contact form, quote request, or email

Information collected automatically

  • IP address
  • browser type and version
  • device type
  • operating system
  • pages visited
  • referring site
  • date and time of visit
  • basic usage and interaction data

How we use personal data

  • respond to enquiries and quote requests
  • communicate with you about our services
  • operate, maintain, and improve the website
  • understand website usage and performance
  • protect the website and detect misuse or security issues
  • keep appropriate business records
  • comply with legal and regulatory obligations

We do not sell personal data.

Lawful bases

Where UK data protection law applies, we rely on one or more of the following lawful bases:

  • legitimate interests, including operating our website, responding to business enquiries, improving our services, and maintaining security
  • consent, where required, such as for certain non-essential cookies or optional marketing communications
  • contract, where processing is necessary to take steps at your request or perform a contract
  • legal obligation, where we must process data to comply with applicable law

Who we share data with

We may share personal data with trusted service providers that support our business operations, such as:

  • website hosting providers
  • analytics providers
  • CRM, form, or email service providers
  • IT and security providers
  • professional advisers where necessary

We may also disclose personal data if required by law, regulation, legal process, or to protect our rights, systems, or users.

International transfers

Some service providers may process personal data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.

How long we keep data

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including:

  • responding to and managing enquiries
  • maintaining business and compliance records
  • resolving disputes
  • meeting legal, regulatory, or security requirements

Retention periods may vary depending on the type of interaction and the legal or operational need.

Cookies

We may use cookies and similar technologies on the website.

These may include:

Strictly necessary cookies
These are required for the website to function properly, such as security, network management, and core site functionality.

Analytics or performance cookies
These help us understand how visitors use the site so we can improve content, navigation, and performance.

Third-party content
If we use embedded content or third-party services, those providers may collect usage information or use cookies.

Where required by law, we will ask for consent before using non-essential cookies. You can also manage cookies through your browser settings, although disabling some cookies may affect site functionality.

Marketing communications

If you contact us or request information about our services, we may respond to your enquiry.

If we send marketing communications, we will do so in accordance with applicable law. Where required, we will ask for your consent. You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or by contacting us directly.

Data security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or method of storage is completely secure.

Your rights

Depending on the law that applies to you, you may have the right to:

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • request restriction of processing
  • object to certain processing
  • withdraw consent where processing is based on consent
  • request portability of certain data

To exercise any of these rights, contact us at contact@drillingsentinel.com.

Complaints

If you have concerns about how we use personal data, please contact us first and we will try to resolve the issue.

If you are in the UK, you also have the right to complain to the Information Commissioner’s Office (ICO). More information is available from the ICO.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies before providing personal data to them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.